Frequently Asked Questions
Everything you need to know about our cleaning services.
The work we provide is 100% guaranteed. Our goal is to provide the best possible service to all customers.
It is always best to have the designated cleaning areas cleared and clutter-free so our team can clean to the best of their ability.
Depending on the service chosen and the size of the job, we may send an individual cleaner or a team of two. This depends on the workload and manpower needed to complete the task.
No, you do not have to be home while we clean. Most of our clients who are not able to stay home provide us with keys so we can clean while they are away. All our cleaners are self-managed, responsible, bonded, insured and covered through WSIB.
Scheduling a cleaning is quick and easy: use our online contact form, email us, or call 416-587-9908 (toll-free 1-866-898-6904). Hours: Mon–Sat 9:30am–7:00pm, Sun 10:00am–5:00pm.
We serve 43 areas across 6 regions: Toronto, Peel, Halton & Dufferin, York Region, Durham Region, Hamilton & Niagara and Waterloo & Wellington. See our full list of service areas.
No — our team arrives fully equipped with all the supplies and equipment needed to complete your service.