Question 1

Do you guarantee your work?

Accepted Answer

The work we provide is 100% guaranteed. Our goal is to provide the best possible service to all customers.

Question 2

Do I have to do anything before you come to clean?

Accepted Answer

It is always best to have the designated cleaning areas cleared and clutter-free so our team can clean to the best of their ability.

Question 3

How many people come to clean my home?

Accepted Answer

Depending on the service chosen and the size of the job, we may send an individual cleaner or a team of two. This depends on the workload and manpower needed to complete the task.

Question 4

Do I have to be home while you clean?

Accepted Answer

No, you do not have to be home while we clean. Most of our clients who are not able to stay home provide us with keys so we can clean while they are away. All our cleaners are self-managed, responsible, bonded, insured and covered through WSIB.

Question 5

How do I schedule a cleaning with your company?

Accepted Answer

Scheduling a cleaning is quick and easy: use our online contact form, email us, or call 416-587-9908 (toll-free 1-866-898-6904). Hours: Mon–Sat 9:00am–9:00pm, Sun 10:00am–5:00pm.

Question 6

What areas do you service?

Accepted Answer

We serve 43 areas across 6 regions: Toronto, Peel, Halton & Dufferin, York Region, Durham Region, Hamilton & Niagara and Waterloo & Wellington.

Question 7

Do I need to provide any cleaning supplies?

Accepted Answer

No — our team arrives fully equipped with all the supplies and equipment needed to complete your service.

Frequently Asked Questions

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